Family Support Services F.S.S.

What are Family Support Services (F.S.S.) Funds?

Funds that LCBDD makes available to Board-eligible children, adults and their families to acquire goods, services, and supports that address the special needs of their family member with a disability. F.S.S. Funds are intended to be used to support families while nurturing partnerships between family members and other supportive people (including professionals who serve these individuals and their families), building on the unique strengths of each family, utilizing the resources in each family’s social network/home community, and respecting the beliefs, values and structures of each family.

How does the F.S.S. Funds Program work?

Mid-East Ohio Regional Council (MEORC) is the administrator for LCBDD’s F.S.S. Funds Program.

    1. Interested individuals/families must request an application for F.S.S. Funds (instructions on how to do this are in the “How does someone apply for F.S.S. Funds” section below).
      • Applications must be submitted by the end of November each year- this allows for year-end processing and closure of the F.S.S. Funds Program for that respective year.
    2. Approved applicants will have access to up to $600.00 of F.S.S. Funds per eligible individual.
      • If more than one family member would like to access F.S.S. Funds, they will need to request and complete a separate application for each individual.
        • Funds are allocated to each eligible individual and cannot be combined or moved between eligible individuals of the same family.
    3. To use F.S.S. Funds, approved applicants must contact MEORC to make a request to use their funds which means individuals cannot spend money then send in receipts to MEORC. With the exception of respite and medical/therapy/specialist appointment mileage, the F.S.S. Funds Program is not a reimbursement program.
      • MEORC will use the LCBDD Administrative Policy for Family Support Services to determine if the request is an approved use of F.S.S. Funding. Please note that there is a section within this policy for items that will not be approved/paid through the F.S.S. Funds Program.

If you would like to review the LCBDD Administrative Policy for Family Support services, including the approved funding use list (in English), please click here.

If you would like to review the LCBDD Administrative Policy for Family Support services, including the approved funding use list (in Nepali), please click here.

How does someone apply for F.S.S. Funds?

Once an individual/family has identified the need for F.S.S Funds (applications should not be requested until a need is present) then an application should be requested via the LCBDD secure email portal using the below steps. Remember that a new application must be requested/completed each year for each individual and you must include the name of the individual supported in your application request. 

    • Go to the following website: https://web1.zixmail.net/s/login?b=lcountydd to create an account or login with an existing account.
    • Click on the “compose” tab to open a new email and in the body of the email make the request for an F.S.S. e-application.
    • Send request to: FSS.Intake@lcountydd.org (The “Body” and “Attachments” of the email will be encrypted. The “Subject” is not encrypted please do not put any sensitive information into the subject line.)

An email response acknowledging the application will be received along with a notification that the application request is being processed.

    • Approved application requests will receive an application via email from our F.S.S. program administrator, MEORC, within 7-14 business days.
    • For application requests that have been reviewed, but determined to not be eligible to receive an application, Service Coordinators will contact impacted individuals/families directly to review.

What about Respite or Mileage for medical, therapy, or specialist appointments?

Service Verification Forms for Respite and Mileage Forms for medical, therapy, and specialist appointment mileage can be obtained from and submitted to MEORC. Forms are available on MEORC’s website, please click here to access MEORC’s website. As these services are reimbursement based, MEORC processes items in the middle or the month (usually close to the 15th) and the end of the month (usually close to the 31st). Please note that receipts/invoices/forms/paperwork needs to be received by MEORC no later than the end of January of the following year (for example 2021 receipts/invoices/forms/paperwork must be turned in by the end of January 2022).

How long does it take for items to be ordered?

Upon receipt of a “complete” order request, items are ordered within 3 days.

What steps increase the likelihood that an order will be considered “complete”?

  • Including the first and last name of the LCBDD F.S.S. Funds Program eligible individual
  • Including link(s) to the item being requested
  • Including picture(s) of an item being requested
  • Including the address that the item(s) is to be shipped to
  • Including specifics for the item such as size, color, pattern, make, model, and fit (when applicable)

Is notification provided when items are ordered?

MEORC provides notification once the item has been ordered and they will provide an estimated received by or ship by date when it is provided by the merchant (not all merchants provide a received by or ship by date at the time of order).

This is a regularly used item, is there something special to know about these items?

As items will be shipped and shipping times can be subject to a delay, please make replenishment requests in advance of needing items (such as diapers) to ensure current supply extends until new supply is received.

Why might MEORC hold a request?

If the request(s) MEORC receive are in excess of the F.S.S. Program funds available to the individual. For example, if MEORC is asked to order a $500.00 item from Amazon and at the same time asked to pay $125.00 for camp registration, these two items exceed the $600.00 fund availability. MEORC would place the requests on hold, reach out to the individual, and work with the individual on how to proceed as both requests cannot be fully completed; MEORC will not make the decision automatically.

What if a request is denied?

MEORC will notify LCBDD of denials/denial reasons and the LCBDD Service Coordinator for the impacted individual will reach out to the individual directly to discuss the denial.

Who can an individual reach out to if they have questions?

As always, individuals may reach out to Service Coordinators for assistance with questions. However, since the F.S.S. Funds program is administered by MEORC, individuals would be best served by reaching out to MEORC as they will be able to provide the most well rounded support.

While corresponding with MEORC, individuals should be sure to include the first name and last name of the person supported by LCBDD and indicate that the person is supported by LCBDD. Correspondence with MEORC, outside of application requests, should be addressed within 3 days.

The MEORC F.S.S. Coordinator (Lisa Keen) can be reached via the following methods:

      • Cell- (740) 504-1496
      • Email- forms@meorc.com Attention: Lisa Keen
      • Fax- (740) 397- 2206
      • Address- MEORC Family Support Services, Attention Lisa Keen 1 Avalon Road Mt. Vernon Ohio 43050

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