COVID-19 update

 
 

Updated: May 21, 2020

If you are a provider, please visit our COVID-19 for Providers page
Community resources page: We are compiling an ongoing list of resources that could be helpful during this time. Click here.

 

LCBDD COVID-19 Response Update
E.S. Weiant Center will be open to the public starting June 1

May 21, 2020

As the state of Ohio continues to reopen, the Licking County Board of Developmental Disabilities is monitoring guidance from the Ohio Department of Health and the Licking County Health Department about COVID-19 (also known as the coronavirus).

LCBDD has continued operations, adapting and leveraging technology to fulfill our commitment to providing quality services and supports, while putting reasonable measures in place to keep the people we support and our staff safe. This will continue to be our focus as our state transitions through this challenging time.

Our agency has established a Continuity of Operations plan (that will be updated at https://lickingcounty.gov/covid_19_notice.htm ) and our Leadership Team is meeting daily to respond to new information. Please be aware that aspects of this plan will likely change. We will continue to update our community in this rapidly evolving situation.

Operations:

  • The E.S. Weiant Center will be open to the public, starting June 1and will be staffed during normal business hours (8 a.m. to 4:30 p.m. Monday-Friday) Our on-call service coordinators can continue to be reached after hours by calling 211, to assist with emergencies.
  • Our staff members who have board-issued mobile devices will continue to work from home until at least July 6, performing their duties during their regularly scheduled hours and being available to the people we support.
  • Those who do not have board-issued devices will continue to work their regularly scheduled hours in our office. We have moved those staff members throughout the building to ensure proper social distancing.
  • Additional information about how staff will transition back to the building after July 6 will be made available as that time approaches.

Meetings and visits:

  • Until June 1, meetings will be done using phone conferencing or remote technology.
  • After June 1, phone conferencing or remote technology will still be the preferred meeting format. In person meetings will only take place if a person does not have the connectivity or strongly objects to a virtual meeting. In that situation, the meeting will only be held at the E.S. Weiant Center, 116 N. 22nd St, in Newark.
  • LCBDD staff will make every effort to limit the number of in-person participants in the meeting. For example, a person and their service coordinator might meet in person but the rest of the members of their team may be asked to join via conference call.
  • Those who come for an in-person meeting will be asked to maintain six feet of social distance between themselves and LCBDD staff members at all times. If they are experiencing any COVID-like symptoms leading up to the meeting, we ask that they contact LCBDD to reschedule.
  • Any trainings or larger meetings that LCBDD staff members participate in will be conducted virtually until further notice.
  • If you need to meet with your service coordinator or primary service provider, please plan to make an appointment. As always, if you have any questions about this, don’t hesitate to contact our office at 740-349-6588.

Forms and documents, starting June 1:

  • If you have something that needs to be dropped off at the LCBDD office, please enter the lobby, where you will find a table with envelopes, pens and a drop off box. Please put the document in an envelope, seal it and write the name of the LCBDD staff member on it, then place it in the drop-box. Please take the pen you used with you.
  • If you have a document to pick up, please contact your service coordinator or primary service provider so they can make the arrangements to leave it with our front desk. Once you arrive, please call 740-349-6588 and let them know what you are picking up. The items will be placed in an envelope in a “pick up box” and you will be able to leave your vehicle to retrieve them.
  • Items may also be sent via mail or email.
    • Please send items by mail to:

Licking County Board of Developmental Disabilities

116 N. 22nd Street

Newark, Ohio 43055

Please put the name of the LCBDD staff person receiving the document on the envelope

  • Items sent via email can be directed to your service coordinator.

 

  • If you are not planning to pick up or drop something off, we ask that you make an appointment before coming to the building.
  • When you arrive for the appointment, please wait in your vehicle and call the person you are meeting with. They will advise you when to come inside the lobby.

Office procedures:

  • Hand sanitizer is available throughout our building for visitors. Our staff has been asked to use it frequently and wash their hands often with soap and water.
  • Our staff members have been equipped with cleaning supplies and meeting spaces will be wiped down after each use.
  • All staff members are required to wear a face covering unless they are alone in an enclosed office or have a documented reason why they cannot wear one.
  • Internal meetings will be limited to 10 people or less.
  • Staff members and visitors are expected to maintain at least six feet of social distance between people at all times.

Families:

  • Please note, as our staff members work remotely they may be reaching out on their mobile devices. If you see a call from an “unknown number” it might be our staff member trying to reach you. Please note if our staff members leave a voicemail, they will ask you to call the main LCBDD number (740-349-6588) and our front desk staff will help you get connected.
  • If a family contacts an LCBDD staff member, and they are not available to answer, we ask that you leave a voicemail with the best call-back number, rather than relying on caller-ID.
  • Please use the resources listed below if you need assistance making the best decisions for you and your family members. If you have a family member in a residential facility, it is important to stay in communication with that facility for information about staffing and visitation. If you have any questions, don’t hesitate to contact our office at 740-349-6588.

Providers:

  • We would like to acknowledge the hard work and dedication of our providers and their willingness to work together during this difficult situation. They are making challenging choices to keep people safe.
  • We have established a dedicated webpage for providers that will be continuously updated with information. Please visitorg/covid-19-for-our-providers/.
  • LCBDD’s Provider and Transition Supports department is working with providers to offer support and will be checking in with them on a regular basis.  Our agency has also set aside funds to help provider agencies offset the costs associated with cleaning supplies, personal protective equipment and supporting individuals in new ways during this unprecedented time.

Resources:

The Ohio Department of Developmental Disabilities has started a webpage to help families, providers and county board employees stay informed about COVID-19. Check it out for the latest: https://dodd.ohio.gov/…/our-…/resource-dodd-covid-19-support

For additional information regarding COVID-19 please go to: https://www.cdc.gov/coronavirus/2019-nCoV/index.html

The state of Ohio has established a website for resources and information: coronavirus.ohio.gov.

The Ohio Department of Health (ODH) has also opened a call center to answer questions regarding coronavirus (COVID-19). The call center will be open 7 days a week from 9 a.m. to 8 p.m. and can be reached at 1-833-4-ASK-ODH (1-833-427-5634).

The Vermont DD Council has created a guide to COVID-19 that uses simple language. Find it here.

What you need to know about the coronavirus in American Sign Language (from the NYC Mayor’s Office for People with Disabilities.)

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